Shipping policy

Shipping Policy for HERSHMERCH*

Thank you for choosing HERSHMERCH*

We're committed to delivering your favorite merchandise to you with the utmost care and efficiency. Please read our shipping policy below to understand how we handle the shipping process:

1. Processing Time:

  • Orders often require 4 - 6 weeks of pre-shipment time. During peak seasons or promotional events, processing times may be slightly extended, but we'll do our best to fulfill your order promptly.

2. Shipping Methods:

  • We offer several shipping options to cater to your needs, including standard, expedited, and international shipping. The available shipping methods will be displayed during the checkout process, along with their respective delivery times and costs.

3. Shipping Rates:

  • Shipping rates are calculated based on the selected shipping method, the destination of the package, and the total weight of the order. You can view the shipping costs for your order during checkout before making a payment.

4. Delivery Time:

  • Delivery times vary depending on the shipping method chosen and the destination of the package. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

5. International Shipping:

  • We do not offer international shipping at this time.

6. Shipping Restrictions:

  • We strive to ship to as many locations as possible, but there are some areas where we may be unable to deliver due to shipping restrictions or limitations. If you are unsure whether we ship to your location, please contact our customer service team for assistance.

7. Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package's journey from our warehouse to your doorstep. If you have any questions or concerns about the status of your delivery, please don't hesitate to reach out to us.

8. Undeliverable Packages:

  • In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or for any other reason, we will attempt to contact you to arrange for re-shipment. Additional shipping charges may apply for re-sending the package.

9. Lost or Stolen Packages:

  • HERSHMERCH is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. However, if you encounter any issues with the delivery of your package, please contact us, and we will do our best to assist you in resolving the matter.

10. Contact Information:

  • If you have any questions, concerns, or special requests regarding shipping, please feel free to contact our customer service team via email at hershmerch93@gmail.com. We're here to help!

By placing an order with HERSHMERCH, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your support and look forward to serving you with the best shipping experience possible. Happy shopping!